Refund policy

Refund & Return Policy

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. This exceeds the legal European right of withdrawal (14 days).

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging (you may open the packaging to inspect the item, but it must be returned intact). You will also need the receipt or proof of purchase.

To start a return, you can contact us at info@mysigastyle.com.

If your return is accepted, we will send you a return shipping label and instructions on how and where to send your package. Please note that a return shipping fee of 49 SEK will be deducted from your final refund (unless the return is due to a defective or incorrect item). Items sent back to us without first requesting a return will not be accepted.

For any return questions, you can always contact us at info@mysigastyle.com.

Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items
Certain types of items cannot be returned:
- Custom products (such as special orders or personalized items).
- Gift cards.

Please get in touch if you have questions or concerns about your specific item.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds & Klarna Payments
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

If you paid via Klarna, your Klarna invoice will be updated or canceled automatically once the refund is processed in our system. You do not need to pay for returned items on your Klarna invoice.

If more than 15 business days have passed since we approved your return, please contact us at info@mysigastyle.com.